Acceptable Use Policy

This Acceptable Use Policy specifies the restrictions applied to the service you are subscribing from Private WebHost. This policy is created and followed carefully to ensure the protection, integrity, reliability, and privacy of Private WebHost as a hosting provider. Private WebHost has the right to change this policy at any given time, and at the moment of its modification, it is put into effect immediately. You alone are responsible for all actions that occur while using Private WebHost’s services, and you agree not to use your services for prohibited causes.

Please note that this Acceptable Use Policy is subject to change, and the Customer must check for modifications regularly. (Customers, users, and visitors collectively refer to as Customer).

Prohibited Content

Certain content is prohibited. You are responsible for any transmitted or accessed content using our network. Transmission, storage, or presentation of any information, data, or material violating any applicable law or regulation is prohibited. You may not use our network to facilitate the violation of any particular law or regulation or this Acceptable Use Policy. The activities listed below are meant to provide examples of activities and content strictly prohibited by this Acceptable Use Policy, and the list is not exhaustive. Using our network to host content related to or to engage in the following activities is strictly prohibited.

  • Adult content involving animals (bestiality or zoophilia);
  • Adult content involving real violence;
  • Any activity that can lead to the IP being blocked by organizations such as Spamhaus;
  • Any websites associated with hacks or cheats;
  • Botnet controllers;
  • Brute-force attacks;
  • DoS/DDoS attacks;
  • Illegal pharmaceutical websites;
  • IP Spoofing Attacks;
  • Mass emailing (users should use a professional mailing service instead);
  • Phishing/scam sites;
  • Posting or transmitting illegal, threatening, obscene, or defamatory content;
  • Posting, transmitting, re-transmitting, or storing material that violates any law or regulation of Panama, the Swiss Confederation, or the country you choose as a server location, including copyrighted materials, trade secret, patent, or other intellectual property laws;
  • Selling pharmaceuticals or weapons without a license;
  • Sending unsolicited mail or spam to individuals who did not request it, were not previous customers, or with whom the customer has no existing business relationship;
  • SIP Scanners;
  • Soliciting mail or email addresses with the intent to harass or collect replies;
  • Terrorism or hate speech;
  • The sale or distribution of replica items;
  • Unauthorized use or forging of mail header information;
  • Underage Pornography;
  • Virus / Trojan / Malware Distribution;
  • Vulnerability scanners.

If you think your site may violate our Acceptable Use Policy, please ask us before signing up for an account so that we may determine if we can host your site. Private WebHost reserves the right to determine what is and what isn’t acceptable on our network.

While Private WebHost does not monitor what software a Customer is installing on our Servers. The Customer is fully responsible for getting appropriate software licensing. In the event of a complaint received from a software company, we may request to remove the software or get a valid license for it to continue operating in our network.

Unavoidable casualties

In no event shall Private WebHost be held responsible or liable for any delay or failure to fulfill its obligations under this agreement due to, directly or indirectly, forces and circumstances beyond its control. These include, but are not limited to, accidents; acts of war and terrorism; changes in relevant laws or regulations; civil and military disturbances; disruption or outage of communications or power utilities; earthquakes; fires; floods; strikes; storms; work stoppages; natural or nuclear catastrophes; or any other such cause.

Private WebHost shall not be held responsible or liable for any consequential damage incurred, either directly or indirectly, due to its failure to perform its obligations under this agreement due to a force majeure. For the purposes of this agreement, “damage” includes any:
loss of income and/or profits; expenses incurred to prevent or reduce consequential damages; and any damage other than direct damages, including, but not limited to, consequential loss or damage to information and/or data.

In the event of a force majeure, both parties to this agreement undertake that they shall make all reasonable efforts to resume performance as soon as practicable unless agreed otherwise.

In the event of a contractual agreement for crediting period invoices, outages, and/or downtime between the Client and Private WebHost, the outage and/or downtime monthly period calculation shall include only downtime due to intent or gross negligence on the part of Private WebHost Cable cuts, both inside and outside Private WebHost’s network, DDoS attacks, downtime due to hardware and/or software failure, configuration, and software changes shall be covered by or for the Client independently of the outage and/or downtime monthly period calculation.

The Client undertakes to insure their hardware, software, and any related services and/or products. Any such insurance policy must cover the potential loss of income, damage to third parties, and consequential damages arising from force majeure.

The Client is fully responsible for all services received by Private WebHost.

In the event that Private WebHost carries out any repair(s) of fault(s) and/or damage(s) caused by the Client, Private WebHost shall be reimbursed by the Client for the full amount of expenses incurred.

Private WebHost reserves the right to terminate services for non-compliance with these policies.

Private WebHost takes no responsibility for material posted on its network that is not created by or at the request of Private WebHost.

Private WebHost is not responsible for the content of other websites and does not monitor or exercise control over such material.

Any system or network security violation may result in civil or criminal liability.

Forward any abuse reports to [email protected] or open a ticket here.

In case you have any questions, please contact us.

Last update: 15th of October 2023

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